Privacy Policy and Cookie Policy
Last updated: February 26, 2025.
ATTENTION: BEFORE YOU START USING GENZ CROWD AI’S WEBSITES AND SERVICES, PLEASE READ OUR PRIVACY POLICY AND COOKIE POLICY CAREFULLY. ACCEPTANCE OF THESE POLICIES IS ABSOLUTELY ESSENTIAL TO ACCESSING AND USING OUR SITES AND SERVICES, AS WELL AS ALL THE RESOURCES THEY OFFER.
These policies describe the ways in which we collect, store, use and protect your personal data and information. You accept these policies and agree to such collection, storage and use when you sign up for or use our products, services or any other feature, technology or functionality that we offer by accessing our website or by any other means (collectively “the GenZ Crowd AI services”). We may change these policies at any time by posting a revised version on our website. The revised version will take effect as soon as it is made available on the site. In addition, if the revised version includes a material change, we will give you 30 days’ notice by posting notice of the policy change explicitly on our websites. After this 30-day notice, you will be deemed to have agreed to all amendments made to these policies.
Unsubscribe Policy (“Opt-out”)
Users of our services can stop receiving communications from our site at any time. To do so, simply send an email to support@genzcrowdai.com indicating your wish to no longer receive communications, or simply click on the “remove” or “unsubscribe” link at the end of each email.
Collection of personal information
When you visit GenZ Crowd AI websites or GenZ Crowd AI courses, we may collect and store information about your browsing on the platform, such as: the identification of your device; the IP (“Internet Protocol”) and MAC (“Media Access Control”) addresses of your device; your geographical location (geolocation); which operating system and its version; type of browser and which version is up to date; information about the network used; language used on the device or browser; your screen resolution; which version of the application; how long you have been using the resources; any errors that have occurred and their details.
If you sign up, we will collect the following types of information:
- Contact information – your name, date of birth, address, telephone number, e-mail address, education level and other similar information;
- Financial information – bank account and credit card numbers are stored and protected by Hotmart when you purchase courses.
Before allowing you to use the GenZ Crowd AI Services, we may require you to provide additional information that we may use to verify your identity or address, or manage risk, such as your date of birth, national registration number, nationality and other identifying information.
We may also obtain information from you through third parties, such as credit bureaus and identity verification services. When you are using the GenZ Crowd AI Services, we will collect information about your transactions and other activities on our website or when you use the GenZ Crowd AI Services, and we may collect information about your computer or other access device for fraud prevention purposes.
Finally, we may collect additional information from and about you by other means, such as from contacts with our customer support team and from the results of your responses to a survey.
The data collected and activity logs will be stored for the minimum period stipulated by current legislation. If requested by the user, the data can be deleted before this period. However, data may need to be kept for a longer period for reasons of law, court order, fraud prevention under the current Data Protection Regulation and other legitimate interests.
The data collected and stored will not be sold and/or rented to third parties, and its use, access and sharing, when necessary, will be made to achieve the purpose of this application/service, within the limits permitted by law.
Cookie Policy
When you access our website, we, including the companies we hire to keep track of how our website is used, may place small data files called “cookies” on your computer. We send a “session cookie” to your computer when you log in to your account or use the GenZ Crowd AI Services. This type of cookie helps us recognize you if you visit several pages on our site during the same session, so we don’t have to ask you for your password on every page.
Once you exit or close your browser, this cookie will expire and no longer have any effect. We also use more permanent cookies for other purposes, such as to display your email address on our login form, so that you don’t have to re-enter your email address every time you log in to your account.
We encode our cookies so that only we can interpret the information stored in them. You are free to refuse our cookies if your browser allows it, but this may interfere with your use of our website.
We and our service providers also use cookies to personalize our services, content and advertising, evaluate the effectiveness of promotions and promote trust and security. You may encounter third-party cookies when using the GenZ Crowd AI Services on certain websites that are not under our control (for example, if you view a web page created by a third party or use an application developed by a third party, a cookie may be placed by that page or application).
Remarketing - Google and Meta Ads
We use the Google Ads and Remarketing features to serve ads on search results and Google partner sites. These features allow us to identify that you have visited our site and so Google can display our ad to you on different websites.
The same applies to Meta’s ad platform, Meta Ads, with ads served on Meta platforms such as Facebook, Instagram and WhatsApp.
Various third-party providers, including Google, buy advertising space on websites. We may contract with Google to display our ads in these spaces. In order to identify your visit to our website, both other third-party providers and Google use cookies, in a similar way to that set out in the “Cookie Policy” section. You can disable Google’s use of cookies by accessing the Ads Preferences Manager.
Protection and storage of your personal information
Throughout this policy, we use the term “personal information” to describe information that can be associated with a particular person and can be used to identify that person.
We store and process your personal information on our computers, on the servers of our websites (under the responsibility of Hostinger), and on our document management platform (provided by Google), and we protect it, together with the companies contracted to store this data, under physical, electronic and procedural protection measures. We use computer protections such as firewalls and data encryption, we apply physical access controls to our computers and files, and we authorize access to personal information only to employees who need it to carry out their professional responsibilities.
Use of the personal information we collect
Our primary purpose in collecting personal information is to provide you with a safe, efficient and personalized experience of our services. To this end, we use your personal information to:
- Perform customer identification in our systems, to provide the requested services and customer support;
- Process financial transactions and send you notices about your transactions;
- Resolve disputes, collect fees and troubleshoot problems;
- Prevent potentially prohibited or illegal activities and ensure the enforcement of our Service Agreement;
- Customize, evaluate and improve our services, as well as the content and layout of our websites;
- Send you targeted marketing materials, service update notices and promotional offers based on your communication preferences;
- Compare information for accuracy and verify it with third parties to prevent fraud.
Marketing
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive marketing messages from us or participate in our ad personalization programs, simply indicate your preference by sending us an email (support@genzcrowdai.com) or simply click on the unsubscribe link provided in all of our emails.
Sharing personal information with other parties
We may share your personal information with:
- GenZ Crowd AI members, to provide joint content, products and services (such as registration, transactions and customer support) to help detect and prevent potentially illegal acts and violations of our policies, and to cooperate in decisions regarding their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you have requested their services;
- Service providers under contract who collaborate on parts of our business operations (fraud prevention, billing activities, marketing, course hosting, technology services, etc.). Our contracts stipulate that these service providers only use your information in relation to the services they perform for us, and not for their own benefit;
- Companies with which we intend to merge or acquire. (If a merger takes place, we will require the new entity formed to follow this privacy policy with regard to your personal information. If your personal information could be used against this policy, you will receive prior notice);
- Law enforcement, government officials or other third parties when:
- We are required to do so by subpoena, court order or similar legal procedure;
- We need to do so to comply with the law or credit card association rules;
- We are cooperating with an ongoing law enforcement investigation;
- We believe in good faith that disclosure of the personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Service Agreement;
- Other third parties with your consent or direction to do so.
Please note that these third parties may be in other countries where the laws on the processing of personal information are less strict than those in your country. In cases where our company and a partner jointly promote our services, we may disclose to the partner certain personal information, such as the name, address and username of persons who have subscribed to our services, as a result of the joint promotion, for the sole purpose of enabling us and the partner to evaluate the results of the promotion. In this case, personal information may not be used by the partner for any other purpose.
GenZ Crowd AI will not sell or rent any of your personal information to third parties in the normal course of business and only shares your personal information with third parties as described in this policy.
If you sign up for GenZ Crowd AI directly on a third-party website or through a third-party application, any information you enter on that website or application (and not directly on an GenZ Crowd AI website) will be shared with the owner of that website or application – and your information may be subject to their privacy policies.
These Privacy Policy and Cookie Policy are present on all websites managed by GenZ Crowd AI, registered in Estonia as L&M Team OÜ (registration code 16767778).
